Our experienced staff will provide you with accurate and helpful suggestions to make informed choices regarding your heating and cooling needs. We provide Guaranteed Jerk Free Technicians. We can perform furnace repairs, air conditioner repairs, water heater repairs, and have a budget-friendly preventative maintenance program.
We repair and install all makes and ages of gas and propane furnaces, heat pumps, air handlers, boilers, central air conditioners, geothermal, whole-home indoor air quality systems, and water heaters from tank to tankless. Our typical electrical residential jobs include everything from trouble-shooting that broken switch or outlet and replacing a fuse box (home electrical update) to accommodate new kitchen appliances to remodeling projects that require electrical upgrades such as new interior lighting or installing electrical service for a pool and spa.
We are available when you need us. For more information about our service, contact us by visit www.besthce.com or call us any time day or night at 515-262-8055.
I never leave reviews but I’m livid for wasting money on this company! My home warranty hired this company for an... electrical problem I was having in my old home. The guy spent 10 minutes here, didn’t do any diagnostic work or searching to see why my bathroom lights weren’t working. He said I just needed new fixtures (I knew that wasn’t the cause because all my lights in the bathroom quit working, not just one fixture). He left and put in the request. I tried calling the company back to explain they should have done more diagnosing before coming up with that solution. They literally hung up on me when I asked if someone could come back out and actually look. I decided to hire another company to come look less than 24 hour later and guess what?! They actually looked at what was wrong and I need all new electrical and a new fixture would definitely NOT have fixed the issue. This company won’t try to fix your problem and will hang up on you if you question them. Zero stars if possible.read more
I wish it were possible to give zero or negative ratings. Our home warranty company sent Best Heating and Cooling out... to look at our unit. After 4 visits their techs from Best Heating and Cooling still haven't filed paperwork and in the process blew my electrical panel up. Every time I call to get a resolution or answer to what is going on the secretary tells me the owner isn't around or the technician is sick or in the hospital. Over 2 months with no resolution! If my AC wasn't covered under a warranty I would call anyone other than these guys. My father is an HVAC contractor and I have never seen an HVAC company so disorganized in unable to complete a task.read more
I had a brand new AC unit installed in my home by another company in Cedar Rapids. Unfortunately they did a very very... poor job. My AC was not even capable of cooling properly even though it was a brand new installation. Unfortunately this was all through my HSA warranty so it has been a nightmare fighting with them back and forth for the past 2 months to try to solve this issue. The company who installed the AC unit came to my home TWICE and spent 6 hours trying to figure out why my AC wasn’t working and still left my home not knowing what was wrong. Finally, my HSA warranty allowed me to have a different company take a look. They sent Dennis from Best and he had the issue figured out within 30 minutes. My AC FINALLY cools properly and I honestly could not be more satisfied!! I can’t believe how quick and knowledgeable Dennis was. I am super happy with his service and will always go to him for future purposes!!! THANKS DENNIS!!!(:read more
I had 4 companies in my home to provide me with an estimate. BEST was the only one that showed up on time. BEST was the... only company that provided me with 3 different quotes based on efficiency. Garett who was my contact with BEST handled my rebates for me. He was very nice and understood we were not made of money. He even trimmed some bushes for me to make room for the new A/C. Thank You Everyone Who Was Here.read more
Best definitively lives up to its name! Honestly, never heard of this company until referred to install a furnace and... water heater. Jim and Dave were great! Jim explained every process as he installed both. The work was very organized. They found an error with venting, and then corrected the problem. Both were very polite and professional. Got a new customer for any future problems with cooling, or electrical needs! Great job!read more
James and Jason showed up and hour after calling, other companies was 24 to 48 hours to show up. Enjoyed talking with... them , told us a few things that may need done at a later date. No pressure sales. Very happy with repairs and will recommend and use again.read more
I never leave bad reviews but this company is a joke I had them come out for hvac and electrical problems didn’t fix... either of them because other jobs scheduled so they left and told me to reschedule. I rescheduled for a week out never called to let me know they were held up and not going to make it after I took the day off of work to make sure the problems were fixed. Not very professional if you ask me. Receptionist told me to reschedule again or contact another contractor no help what so ever definitely not living up to there nameread more
James Mickle from Best HCE was just at my house to fix my AC and did an amazing job. He encountered several issues with... the outside unit being clogged with dust and dirt, the condenser not working and another issue with the coils. Thanks to his persistence and knowledge my house is no longer hotter than hell itself. Thanks again James I appreciate you fixing the AC and making my house bearable again. You rock!read more
James showed up on time today to fix my a/c - he was very respectful, communicative, & gave advice on the furnace... filter.we appreciate best for getting us taken care of in the heat and especially thank you to James for working extra hard to ensure I didn’t go another day without it! Keep up the great work guys.read more
Had a home warranty that used these guys. Took over a month to get them to come out and do the work. Had to go to their... office multiple times, the owner literally hid from me one of those times.When they finally showed up to do the work, it took them 5 days to complete the job.If you don't like doing warranty work, don't parnter up with a warranty company.read more
Dennis and his crew worked into the evening in order to get our replacement boiler installed that night. It was much... appreciated as the temps were below zero. He came back the following day to handle bleeding issues with the radiators as well. Was very satisfied with the customer service.read more
Very responsive and efficient service. I bought a house a year ago and had to have a few things replaced. I was... referred by my home warranty place and have used them a couple more times since. Very friendly and explains everything they are doing. I would highly recommend!read more