Our team began in 1987 with a relatively simple mission. We initially worked with the construction industry, ensuring that heating and air conditioning units were installed correctly, and we earned our spurs early on with a reputation for being able to fix what other companies had messed up on. Success soon followed, and we began to expand our operations into other branches of the field.
Climate Control has amazing customer service and communication skills.Nate called ahead to let me know his eta this... morning. I really appreciate this added effort so that i know when to expect them and who will be showing up.Nate was very welcoming and easy to talk to. He went over what he was going to be looking for and told me how much time it could possibly take. Nate, also made sure to answer all of my questions and even got up in my attic to check the quality of my insulation. The client care/satisfaction, added effort and continued communication were 10/10. Nate was wonderful and even helped get me on the schedule for insulation install this week.The company is now incorporating a "Stop light check list" at the end of the service call. I LOVE THIS because I'm a visual learner and It was so easy to follow. I was able to see the entire breakdown and how my system is functioning. The rating system has designated green, light green, yellow and red boxes. This was so helpful to actually see what was working well and what needed to be discussed as a concern.I've been with Climate Control for two years and I've never had a bad service call.Nate was so polite and helpful. I truly appreciated and enjoyed the extra time he put in, in getting questions answered, communicating the HVAC maintenance check list and finding quotes for attic insulation install.read more
They installed our system 13 years ago, have provided our semi-annual maintenance since. Always on time, call ahead... and are very clean. They always clean up after their service.Jon was our technician today and was very thorough. He explained in easy to understand terms what he was doing and what he was finding with our system. He made a few suggestions for us to consider and to plan for better efficiency and energy saving.Would highly recommend this business and especially this technician for any of your HVAC or plumbing needs.read more
We have had service performed by these guys for the past year and a half. My initial contact with them was through... Heather, who has handled all of our scheduling. She is so easy to work with and understanding when we have had to reschedule. We have had 3 different technicians who have performed 4 bi-annual maintenance visits, and one repair call for a capacitor. We were fortunate to have Chris M out today. Top notch guy, as they all have been. Very courteous, extremely knowledgeable in what they do, and they take the time to explain everything so I don't feel as dumb as I normally do when it comes to HVAC systems. An added bonus, our dog approves of all of them, so 2 paws up from Cooper! We highly recommend Climate Control Heating, Cooling, and Plumbing.read more
As a new homeowner, Climate Control has been fantastic when I reach out for services. They are responsive, quick to... help, and willing to work with my schedule. I've worked with Keith a few times now. He is extremely professional, consultative, and always happy to go the extra mile when I have additional questions or concerns. I would highly recommend their services!read more
We have been Climate Control customers for over a decade and have never had a bad experience. We trust them completely... to offer great service at a fair price. The technicians are always professional and friendly. We have NEVER been left hanging when we needed service and we truly believe our annual maintenance service has saved us thousands of dollars.read more
My spouse and I just moved and of course our AC unit went out. Our tech was Nate, he was polite and friendly. He was... here for hours 'on a holiday weekend' and really gave us a good understanding of our current system and various options available. Wonderful service. Thank you Nate! 😊read more
Our family is full of gratitude for the outstanding service we always receive from Climate Control. Fabian, Allin,... Riley, Harrison, and Caleb all completed work at our house within the last two days. Their 5-star commitment to being professional, honest, thorough, and to clean up after completing work has been amazing. Although nobody looks forward to having plumbing problems, we do look forward to calling this outstanding team back whenever we need to. If you want integrity and value, Climate Control is the only business you should consider. The owner, Dave, is an honest guy who also only hires integral employees. You can rest assured this company will do its best to serve you and your plumbing needs.read more
Call climate control on a Monday and were able to make it out on the same day! Keith did a great job. He was patient... and gave details on what the issue was. Will call them for all our needs!read more
Climate control is great! Called when the AC wasn't working right, and they got someone out very quickly. Chris was... very courteous, and knowledgeable....taking the time to explain everything he needed to do, as well as the price. Overall great experienceread more
Climate Control consistently provides excellent service at an affordable price.The technician arrived on time, was... polite and answered all of my questions. He explained what needed to be done and why. He completed the work in a timely manner.read more
Troy was a Climate Control Comfort Specialist for the company mentioned. He was punctual, and arrived on schedule. Troy... was respectful and an expert in my opinion how he pursued every avenue available to him to assure that I would get the best deal he could offer and he conversed with his company and got me a great deal on central air unit and furnace. I was so impressed with his candor and tenacity. I am just really proud that Climate Control has such and astute employee as Troy. I was given excellent service. I look forward to my renewed customer relationship with this company. I recommend this company with great respect. They will beat any other competition. Thank you Climate Control.read more
Very professional, punctual, took time to answer questions, explain new thermostat functionality, respectful of... interior. I'd had several warranty company recommended providers visit previously. Alan and Riley from Climate Control really set their company apart from inferior competing companies. Jason with CC had been at house to diagnose problems. Consummate professional.read more
Climate Control dispatched a technician, Bryan, on an emergency A/C repair on one of the hottest days of the year. He... took time to explain all my options, ultimately saving me thousands on a system replacement, for a part replacement. Was professional, timely, and courteous. This my third time using Climate Control in the KC metro area; can’t recommend them enough to all my friends.read more
The tech did amazing. He kept me informed with what he was doing. Matt King did fabulous keeping our ac going. He also... let me know what I can do to improve the life of my ac and furnace. Kudos to Matt King!! Thank you Matt!!!read more
My AC went out and it's 85 degrees out. Marlene was awesome being able to send someone out the same day. Troy came out... within an hour of calling. Super nice and professional! Gave me a detailed estimate to replace with many options.read more
Chris did a thorough check of my A/C system inside and out. He explained all of the readings compared to recommended... specs. He cleaned the outside unit after completing the internal maintenence. It looks brand new! Very friendly service. Thanks so much.read more
I've been using Climate Control for several years. I originally signed on to their annual maintenance plan in 2018... when they were still Ideal air. Ever since the take-over by Climate Control the service quality and value has gone downhill. They use to call me to schedule my semi-annual service appointments. Now I have to call them and then get told that it is a 6 month wait! The service plan used to include a year's worth of filters as well as humidifier pad & service, now it doesn't. The techs are rude. One guy just left in the middle of the job. I'm not sure if he was done or not. I never got a report like I usually do. They are billing my card every month, so I guess why do they care to be nice, right? Well, no more. I'm done and going to someone else.read more
I met with my technician Isaiah Wilton. He was on time very friendly and took the customer at heart. I highly recommend... this company and definitely Isaiah the technician. I appreciate the honesty and the caring Isaiah gave helping me out. Having a small child and no air at the beginning of summer is not something any parent looks forward to. He really saved the day in a time of need. We both thank you and even the cat for fixing our air conditioning unit. I see How Isaiah was the employee of the month. Not too many people like him these days. Thank youread more
We had a plumbing issue that I couldn’t figure out. Checked online for someone who could come out with short notice, on... a weekend. I messaged and got a reply right away. Sure enough Climate Control was available to help us the next day. The repairman arrived earlier in the day than was expected, but that’s a good thing right? Who wants to wait around all day? He called when he was on the way and he arrived as he stated. He listened to my explanation of the problems we were having and offered up a solution and an estimate. Inflation sucks! Well the repair was completed in no time and done right…I watched and chatted with the repair man as he was doing his work. A real nice friendly guy but I forget his name? I asked many questions and he was very helpful with anything I posed. The total bill came out lower than the estimate, another good thing! We are very pleased with everything and the issue has disappeared. We will now probably be scheduling a AC tune up with this company lickaty split!read more
AC turned on Tuesday morning. House had not cooled down by 4 pm when I arrived home. Called Climate Control....Was not... called back until after 11pm that evening. Was told I would get a call back the next day with an eta. Spent all day Wednesday in the heat waiting for a call back. Got a text late Wednesday saying we would get a call Thursday asap with an eta. Took off work to stay home waiting again. It was after 3 before the technician arrived. I missed out on 2 days of work over $200 and had to play for the service on top of that! Pleased that the technician was able to fix the problem, not at all happy with the office/scheduling process.read more
Nate was able to help me get my AC fan running again to cool off my house. He was nice, helpful, and professional. He... answered any and all questions I had and I hope I do not have any more issues but if I do I will call him again.read more
Very friendly service beginning to end. Were on time and honest with what repairs should be done and thorough with... their work. Will definitely use them again in the futureread more
As a homeowner, it's hard to find people you can trust to work on your house. I really appreciate the professionalism... and communication from the team. Micah is fantastic, he always does a great job.read more
Climate Control do excellent work everyone is veryKnowledgable and professional. They give honest evaluations and... the pricing is very reasonable. I have used them for several years and for air conditioner , furnace and plumbing work and they always do a hood jobread more
Cliff Howard arrived at our residence within 30 minutes of my initial call, he set us up with a reasonably priced... quality system & scheduled next day installation.The installers were courteous, knowledgeable & efficient. They removed all old equipment & installed a new HVAC system & water heater, they started around 8:30 all new components were functioning shortly before 2.I can't thank Cliff enough for fast quality service.read more
Save your wallet. Call someone else. Ouch! Definitely a RIP OFF! They did about an hours worth of work to take out a... toilet to unclog it. Almost $700! Even after a discount. That's almost $700 per hour! OUCH. I know LAWYERS that don't charge that much. Damn! They may offer a deal to snake a drain, but hold on to your wallet for any other repair, or if they have to remove something. Not a great value at all. They did fix the problem, and they were courteous but the price🤬🤬 I'll call around next time. Anyone that charges that much per hour should get no stars. Save your wallet. Call someone else.read more
Could not be happier with Climate Control! They came the same day I called with issues with my heater. Unfortunately my... furnace was 20 years old and done! Nate advised me and gave me several replacement options and was able to save me over $1000!. I chose to have the AC replaced as well. This was on a Thursday and they were able to replace and install my new units on Tuesday. Everyone I dealt with was super nice and knowledgeable and I am completely happy with their work. They were very careful not to make a mess and I couldn’t tell they’d been here when they left. Highly recommend them!read more
Ed was my technician and he was great. Professional and personable. Ed did a great job of showing and explaining... everything he looked and and his findings. I felt a lot more knowledgeable and happy with my system after my interaction. Signed up for three year plan as they do a great job with semi annual reminders and keeping unit running at top performance and reducing risk of costly repairs.read more
