Kapaun & Brown Inc

“Where Quality is a Promise.”

  • Residential Service
  • Commercial
  • Offers Financing
  • Parts and Service
  • Offers Maintenance Agreement
  • Offers 10 year parts and labor warranties

Established in 1974


Professional, knowledgeable and customer-friendly heating and cooling service. That’s what Kapaun & Brown Inc. has offered homes in Marshalltown since 1974. Our motto is, “Where quality is a promise.” And that’s what we strive for every day.

That dedication to quality is in the work our fully trained staff provides for you and your home—from the first call to our office to the final handshake after completing the job. We’re committed to getting your needs met quickly and correctly, 100 percent of the time.

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24/7 Emergency Service Available

Monday 7:30AM - 4:30PM
Tuesday 7:30AM - 4:30PM
Wednesday 7:30AM - 4:30PM
Thursday 7:30AM - 4:30PM
Friday 7:30AM - 4:30PM

1002 Lincoln Way, Marshalltown, IA 50158, USA


  • Water Heaters
  • Air Conditioning
  • Zoning Controls
  • Boilers
  • Ductless Systems
  • Electrical
  • Gas Furnaces
  • Geothermal
  • Heat Pumps
  • Indoor Air Quality
  • Maintenance
  • Plumbing
Kapaun & Brown Inc
Based on 33 reviews
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Carolyn Niemantsverdriet
Carolyn Niemantsverdriet
03:04 08 Oct 22
Kapaun and Brown have provided excellent service to us for many years.
DeAnnda Silbaugh
DeAnnda Silbaugh
08:32 18 Aug 22
We had Kapaun & Brown for a Jennaire vent installation for our kitchen remodel. They did a great job and we would hire... them again.read more
Donita Eickholt
Donita Eickholt
19:09 29 Oct 21
Chris has been servicing and repairing my furnace and AC for the past couple years. Outstanding customer service! ... Always repaired right away. Then the thermostat needed updated and repaired so Chris had to pass that along to Denny. Denny came over a few weeks later and was not able to figure it out, he took the Manual to research. Weeks had passed. Dispatcher stated they had yet another person that would come right then. I was not home and gave him other options. And yet weeks again have passed. Still no one!!! Picked up my Manual and will not do business with such poor customer service. They need to take lessons from Chris!!read more
R. E.
R. E.
13:01 22 Oct 21
Shelly Hardy
Shelly Hardy
16:35 13 Oct 21
Wow, unbelievable! I am in Houston I found this company online with information on Nest thermostats so I called as I am... at the end of my rope today. Judy answered and listened to my frantic rambling then politely transferred me to Brian.Brian was calm, cool and polite. He listened even when I repeated myself, he was extremely patient.He walked me through several settings and asked questions,gave great instructions too. It was determined that my thermostat had gone bad. I can’t thank him enough. I’ve spent hours on the phone with Nest no resolution,20 minutes with Brian and I know what I need with certainty.Brian did not have to spend his time helping me but did so graciously.I only wish they had service in my area!If your anywhere in Brian’s service area look no further! These are the kind of business we all need to support.Customer service has been replaced with automation and a quick buck in so many companies. Not here, this company is the stuff America was built on!!!read more
Barry Niederklopfer
Barry Niederklopfer
07:34 09 Jul 21
I would recommend calling them. Same day service. Great experience
Dan Bergland
Dan Bergland
23:45 26 Jun 21
Knew my furnace and air conditioner like no other.
Kelly Johnson
Kelly Johnson
05:07 21 Jun 21
Service was excellent! The a/c tech was able to get our central unit working in tip top condition after, at least, 6... years or more and pricing was very fair, in accordance with industry standards. Highly recommended!read more
biggie 2316
biggie 2316
11:25 02 Feb 21
I am 5 stars even though they have to come back out and relocate the pipe because its to far over. The installer was... very kind and polite. I will definitely use them again and I recommendread more
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