Since 1986, Ladd Service Company has provided residential and commercial customers with quality heating, cooling, and plumbing services. Our goal is to take care of your home comfort needs quickly and efficiently. We look forward to developing long-term relationships with our customers based on integrity and trust. We want you to be glad you called Ladd!
Highly-Skilled Team. Our team of well-trained technicians are NATE certified (or working towards their certification). We provide you with upfront pricing so there are never any surprises and we stand behind our work with a full 2-year warranty on parts and labor.
Prompt Response. We do everything we can to get every customer taken care of quickly, most of the time through same-day service. Our phones are answered 24/7 by a live person, no recorded menus to go through.
During the frigid cold snap on 12/22-12/24, where temps were below 0, the motor went out on our furnace. After going... without heat for 36 hours and the temperature of our house dropping to 50 degrees, I decided enough is enough. I called and spoke with Mike, the after hours technician and he came out two hours later. Within a few hours, our house was warming up and we were thawing out. I called several other companies and no one could come out for four days. We all had been sick with the crud that had been going around and didn’t feel well. Being sick is bad enough but being sick and cold is a whole new level of miserable. I am thankful for the quick response and the availability of having Mike come out. We will be having Ladd come out in the spring to service our system before we turn on the ACread more
Michael was so knowledgeable and did an excellent job of taking care of us. He took the time to fix some small things... we didn't even know needed it and he cleaned up after himself. I appreciate care and professionalism and would highly recommend them. Won't go anywhere else and I used to work for a different HVAC company... Excellentread more
Ladd gave an estimate on time. We clarified my concerns on the phone same day. Ladd installed on the day promised and... completed all work by 3:00 pm. Systems work fine after 2 weeks of experience.read more
Outstanding work and great value. Had a problem with my water heater not starting with the igniter, the tech (Dan) came... by even earlier than scheduled (after calling and confirming with me), diagnosed my problem and gave me a solution within 30 minutes. Gave me a quote for installing the part, and replacing the water heater altogether, when the time comes.A few hours later, I had a follow-up issue after regular business hours. Had another tech (Kyle) come out, again had great communication and professionalism, was very thorough and diligent about finding and fixing the issue. Five-star service all around, would recommend to anyone in the area for HVAC/plumbing issues!read more
I used the convenient online service request form late on a Sunday and received a call back at 7 o’clock the next... morning. The repair man (Mike) showed up right at 8 o’clock and within 30 minutes he had diagnosed the problem with the furnace, reset the controls and performed the annual tuneup which was coming due. As always Ladd’s is the best; very responsive and very professional. And Mike knows his stuff.read more
The gentlemen who came showed up on time. They were very thorough and made sure everything worked correctly. When they... were done it was as if they were never here, everything was so clean and tidy! I will never use anyone else. I recommend Ladd Service Company for all plumbing, heating and cooling needs.read more