Shannon Heating and Cooling, Inc.

Our Family Serving Yours Since 1987!
Shannon Heating Logo
  • Residential Service
  • Commercial
  • Offers Financing
  • Parts and Service
  • Offers Maintenance Agreement
  • Offers 10 year parts and labor warranties

Established in 1987

ABOUT US

Shannon Heating & Cooling was founded in 1987 by Bob Shannon and his wife Brenda. Today the company has grown to include 8 full-time service technicians and installers with over 180 years of combined experience. Shannon Heating & Cooling proudly services the tri-county area in Missouri.

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REQUEST SERVICE

417-238-1837

24/7 Emergency Service Available

Monday 7:30AM - 5:00PM
Tuesday 7:30AM - 5:00PM
Wednesday 7:30AM - 5:00PM
Thursday 7:30AM - 5:00PM
Friday 7:30AM - 5:00PM

8693 Outer Rd, Mountain Grove, MO 65711, USA
WEBSITE

SERVICES

  • Air Conditioning
  • Boilers
  • Ductless Systems
  • Electrical
  • Gas Furnaces
  • Geothermal
  • Heat Pumps
  • Indoor Air Quality
  • Maintenance
  • Zoning Controls
Liberties-Plus.
Shannon Heating & Cooling Inc.
Shannon Heating & Cooling Inc.
4.7
Based on 66 reviews
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Chris Roberts
Chris Roberts
22:06 04 Jan 23
I've used Shannon Heating and Cooling a few times. They have been pretty decent for the most part. Their communication... could be a little better but the reason I'm leaving this review if because of the following. I have an Airbnb in town and I received word from my guest that the heat stopped working and they made other arrangements for the next evening. I called Shannon heating & cooling. Once they got there my cleaning lady told them a door that had been left open and she believed that was the reason the heat was keeping up. They stayed 15 minutes to monitor and then let me know. I told them to send the bill. I was expecting $75 as that's usually a standard service call fee and I think for 15 minutes of just waiting isn't bad. They ended up charging me $150 for that 15 minutes and when I called to ask about it they said it is what it is. I've decided based on this I'm no longer using them in the future and I would advise if you are in the market you shop around.Update: The owner called me and said due to the short time he would reduce the bill to $75 but in the future to know that all service calls are $150 minimum.read more
Michelle Melton
Michelle Melton
20:00 21 Dec 22
Our heating system went on the fritz and they updated our air conditioning unit at the same time. The process was quick... and efficient!read more
Tim Moen
Tim Moen
15:09 09 Aug 22
Called for them to come out because my AC quit working overnight. While he was checking it out it started working. I... asked what he did to get it started. He said “ nothing, it just started “. He checked the Freon and nothing more and left. A $150.00 service call. The next night it happened again. I called and asked if they could send someone more knowledgeable out and because they didn’t fix it the first time if they could waive the service fee. Boy did I get an ear full. So every time they come out it is a $150.00 whether they fix it or not. Update: So in the end I educated myself, did my own diagnostic and testing, discovered the part I needed, ordered it and replaced it myself. And all I got from Shannon was charged $150.00 for nothing.read more
Elijah Ernst
Elijah Ernst
01:51 28 Jul 22
We are extremely thankful for the team from Shannon Heating and Cooling. We noticed our AC wasn't cooling and called.... They said they would send someone out that same day. They quickly diagnosed the issue and replaced the part.read more
World Wide.
World Wide.
12:41 14 Apr 22
Fast,efficient,got the job done.
Curt Black
Curt Black
17:57 15 Nov 21
Wow!! Contacted early on Monday morning to repair outdoor woodburning Hardy furnace. They were on-site within the hour... and had the parts on the truck for the repair! The technician was helpful and friendly! Fantastic service!read more
Melissa Maci B
Melissa Maci B
15:01 21 Sep 21
Love them they have been so helpful
Darrell Wray
Darrell Wray
15:31 10 Aug 21
Shannon Heating and Cooling is the best company I have ever used for home services. I can't recommended them stronger.... They are the best!read more
Cindy Hayes
Cindy Hayes
00:54 15 Jun 21
I called Shannon Heating & Cooling on Saturday of Memorial weekend not expecting a real person to answer, but to leave... a message hoping to request service for Tuesday when they opened. My furnace was not working. To my surprise, the phone was answered by a real person and I believe it was the owner! I explained the problem and he told me a technician would call me shortly. 90 minutes later the tech and called me, been here and had the furnace working. In a time when customer service is almost nonexistent, I cannot express my amazement at how this company operates and takes care of their customers. Very rare!! I am so appreciative. Wonderful people to deal with!! Thank you!! I highly recommend them for your heating and cooling needs!read more
Linda Reed
Linda Reed
19:56 13 Jun 21
They come out in a timely manner very friendly people.
Lindsey Flowers
Lindsey Flowers
17:13 16 Feb 21
On Sunday 2/14/21 in the early morning hours when temps were well into the negatives and we were getting half a foot of... snow our furnace died. We called, they came out to our rural home quickly, and assessed the situation. Monday morning they went to Springfield to get a new furnace for us while other members of their crew removed our old one. By 430 in the afternoon Monday we had heat again. They were all professional, knowledgeable, and exceptional. We couldn’t be more pleased and highly recommend this company for coming to our rescue and not charging an arm and a leg for it!read more
Bonita Childress
Bonita Childress
10:23 17 Nov 20
Shannon's comes highly recommended from us..they are professional on time efficient friendly get the job done kind of... people. We are very satisfied with our new system. Have and always will use and recommend Shannon's. heating and air. Job well done and we enjoyed the crew who installed. Thanks again for your service.read more
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