Cates Heating and Cooling

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Lauren Dovner
Lauren Dovner
18:34 08 Dec 23
We had our HVAC installed by Cates during the summer of 2020, and had nothing but a seamless experience. Afterwards, we... had our annual tune-ups performed by another local company whom we had used in the past. However, we recently felt that this other company had misled us with the intention to upsell on unnecessary services that were related to the install. We called Cates to validate our concerns and they stood by their work. We’ll now be using Cates for all of our HVAC needs!read more
Herndon Hasty
Herndon Hasty
16:31 05 Dec 23
We had a LOUD noise in our furnace. Our service representative , Sean, diagnosed a fairly complicated problem within 15... minutes, ordered the parts needed immediately. A problem that had existed for some time was taken care of by a true repair professional in 24 hours. We've been w/ Cates for more than 30 years. This service from them only reinforces our decision to work with people who " get it". You want results, call these guys.read more
Johnny Youssef
Johnny Youssef
17:06 18 Oct 23
As a professional landlord, they have been TERRIBLE! I hired them to service a commercial property I own. The person... came and left without reaching out to me and with only partial repairs. I called numerous times trying to reach him and I was told he would call me and I never got a call back. I gave up and hired another company to finish the work and it took SEVEN months to get an invoice and it was for almost $1000. I NEVER authorized any amounts that high and I was NEVER able to reach anyone. I waited until someone called me, but instead, they sent an attorney threatening me to pay. They lost a potential long-term client and with their lack of organization and communication, I would NEVER recommend, especially if you are an investor.read more
James Hansen
James Hansen
20:26 20 Sep 23
My go to team. Kylar was great. He did a fabulous job on our installation. Will call Cates and request him next time.
Justin Mongkhonvilay
Justin Mongkhonvilay
22:27 13 Jul 23
On July 13 @ 5pm vehicle 53 was heading southbound on Santa Fe Trail Dr. The vehicle had ended up behind my 2 year old... son and I as we continue on going the speed limit. The vehicle begins to increase the speed nearly rear ending us . As we approach closer to where the road splits into two lanes. He increases the speed more, quickly passing us & can be see frustrated and all while visibly seen mouthing unclear words to us.I refuse to go pass the speed limit let alone with a 2 year old in the car. This is absolutely unacceptable. If the driver of this van thinks this is acceptable behavior to act like this with a work vehicle, I cannot imagine how this individual would act servicing homes.Please re-evaluate your driver as he clearly lacks certain values your company may stand by.read more
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York CC

Services

  • Air Conditioning
  • Cooling
  • Ductless
  • Electrical
  • Gas Furnaces
  • General HVAC
  • Heat Pumps
  • Indoor Air Quality
  • Maintenance