SOS Heating & Cooling
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Jane Gambrel
20:14 08 Aug 24
I have been a customer of SOS for many years and my latest experience with them has prompted me to write a review. ... This is a rare thing for me.I got home from vacation last Friday night to a very hot house. I had power but the a/c wasn’t working. I called SOS Saturday morning and was very surprised a technician came out within a few hours. They diagnosed the problem and suggested I could spend significant money on a repair or consider buying a new system. Since my a/c and furnace were 20 years old, I opted for a new system.Monday morning I was emailed with 4 options. I chose one and the install was two days later. Amazing how quickly my problem got solved!These guys are great! Their customer service is fantastic. I’m a happy customer.read more
Brady Kelley
14:58 08 Aug 24
Bobby came out to look at our HVAC systems when they were not cooling our building properly. He was quick, efficient,... knowledgeable, and honest. The repairs were made, and now everything is working great!read more
Dan Snyder
18:12 05 Aug 24
I called SOS on Sunday night, August 5th, at 10:00 and left a message. We were in the middle of a heat advisory with... temperatures in the upper 90’s that day and forecast was for upper 90’s the next day. Our air conditioner had quit and I knew it would be unbearably hot in our house on Monday. SOS returned my phone call within 10 minutes of me leaving a message. They said all their technicians were swamped with repairs due to 90 mile per hour wind storm but promised to have a technician at our house between 8 and 12 the following morning. Our doorbell rang at 8:30 Monday morning and the technician had the fan motor on our air conditioner replaced by 10:15 and we were back in business! I have used SOS for all my HVAC needs in my home and business for the past 30 years. I have never had a problem with their installations or repairs. Their service is great and they actually care about their customers. I wouldn’t even consider calling anyone else.read more
Charles Johanningsmeier
17:08 28 Jul 24
SOS is the best! We've been using their services for 25 years now, and they have always been up-front and honest with... us about what kinds of repairs needed to be done, and have done the repairs on-time and at a reasonable price. And then they're great about coming back to make any adjustments needed (or do warranty work) and not charging for that work. Recently we had to replace our AC unit, and the technician showed up on time, explained everything he was doing, and even did a few things I asked him to, such as putting some extra insulation on outside lines. What was great, too, was that SOS filled out and submitted all the forms necessary for the OPD rebate and to ensure the 10 year warranty was in force. Then a few weeks later, we needed someone to adjust the new unit so that our upstairs got cooler. Sure enough, SOS sent a great technician named Scott, who took our concerns seriously and made all the necessary adjustments -- plus explained clearly what we could do to help the unit do its job better. If you need AC or furnace work, go to SOS!read more
Danelle Lockwood (SFWallflower)
19:37 31 May 24
SOS has been great to work with. In the 3-4 years I’ve used them they have always been responsive and their technicians... very nice and always helpful. This week, my upstairs air conditioner stopped cooling. I called them Monday morning and Dom was able to stop by the same day. He quickly figured out what was going an and got it fixed. I definitely recommend you try them out.read more
Abraham Kuhl
22:41 29 May 24
I wish I could give more than 5 stars! SOS Heating & Cooling has been a pillar in the Omaha community for decades.... Their service team is honest, friendly, helpful, knowledgeable, and professional. Prompt while also having an extreme attention to detail, they won’t settle for anything other than getting the job done right. All our friends and family go to SOS and trust them wholeheartedly. For all your heating and cooling needs, SOS is the one and only name you need!read more
Julie Thompson
21:51 24 May 24
Jody and Dom have done a great job taking care of our heating and cooling system. Thanks for making sure our family... stays comfortable!read more
Dan Meiches
21:40 20 May 24
As usual prompt and great service. SOS has been taking care of my air conditioner and furnace for the last 15+ years... with no issues.read more
Sean Quinlan
18:01 08 Feb 24
I've used SOS several times now. Each time the experience has been seamless. The owner John is a rare breath of fresh... air (no pun intended) in that he is knowledgeable and TRUSTWORTHY. SOS will continue to be my first call whenever I have HVAC issues. I would encourage others to do the same. You won't regret it.read more
Stephanie Miske
22:00 15 Nov 23
Heat went out. I have the SOS maintenance plan. I received a prompt reply to my voicemail and Vincent was at my house... at 7:50am. He found the issue and it was fixed very quickly. He did a great job. I have been with SOS over 7 years and have never been disappointed. Thank you.read more
Kathy Galles
23:36 26 Sep 23
Our AC quit working during an especially bad heat wave. We knew they were probably swamped, but they had a technician... at our home within 2 1/2 hours, to our great relief. The young man was knowledgeable, fast, and efficient. Our bill for the repair was affordable and fair. I would recommend this company to anyone.read more
Julie B Miller
22:46 18 Sep 23
The people at SOS have been great to work with. Always pleasant to work with and they do what they say they're going to... do. I especially appreciate the phone call telling me their tech is on the way and they give me the person's name. I know who is coming and when. May not seem like a big deal but something I really appreciate.read more
Bill Eberly
03:20 31 Aug 23
I had a great experience with SOS after my AC went out during a heatwave. They made it out the next day, quickly... diagnosed the issue, and got things fixed in about an hour for a very reasonable price.My tech Dominic was friendly and polite, and didn't try to push any unnecessary repairs or services on me. My AC unit is 20 years old, so I was expecting a long sales pitch to replace it instead of repairing it, but all I got was a friendly heads up that I might want to be prepared to replace it sometime in the future. Whenever I do, I'll be calling SOS back!read more
Sandy Brown
22:20 04 Aug 23
I had a wonderful experience, working with all representatives of SOS H&C, whom I'd never done business with before. ... They installed a new A/C system for me, for my home. I did feel like it was a good price for a reputable brand. The installers were professional, neat, and considerate of my home and time. I worked with Jake, the front man, to get the new thermostat replaced with something more personalized, for me. He went above and beyond the call of duty to make sure everything was to my liking and that I was happy with all aspects of my new install. Great Experience!!!!read more
Services
- Air Conditioning
- Boilers
- Ductless Systems
- Electrical
- Gas Furnaces
- Geothermall
- Heat Pumps
- Home Automation
- Indoor Air Quality
- Maintenance
- Water Heaters